Firmware updates

 

Firmware updates are not always a benefit to use on a system, as new firmware is more commonly created for newer models of device. This means it can slow the system down or introduce problems later on. 

This is because the firmware of the recorder has improved and requires more resources, but the hardware remains the same.

We will issue new firmware if it is mandatory and resolves an issue for the system, as firmware updates are also used to patch bugs and errors on the system.

Should you feel you’re experiencing some issues with your system or some form of error/bug. Do let us know and we can help determine if a firmware update is suitable.

Please note: Should you wish to update firmware, it is your responsibility to apply this update. Should anything go wrong during this process; we will not be held accountable. 

 

Solution:

For further information on firmware please contact our technical team at techsupport@domar.com

 

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Discover everyday privacy protections.

Privacy is Our Priority.

Privacy is a fundamental human right. At Domar CCTV, it is also one of our core values. Your devices are important to your safety. We sell our products to protect your privacy and give you control over your information. It's not always easy, but those are the principles we believe in.

Face Detection Data

Our cameras come with smart face detection features. Face detection data exist only on your device and can be deleted at any time. It does not go anywhere else. Face detection features can be turned off at any time.

Video Footage

Your security footage is protected by your password and cannot be accessed without it. Once you have changed the default password of the device, only manufacturer can reset it, after confirmation of purchase and identity.

Audio Data

Audio recording can be turned on and off if the camera is equipped with a microphone. It cannot be accessed without your password.

App Access

One device can link up with a single mobile app account. However, you may share it with another account and cease sharing at any time.