CCTV Tech Support

Quick Start Quide

PoE Kits Complete Manual

Use this manual if you purchased our Zxtech Complete CCTV PoE System, which includes both the camera and recorder. If you purchased an individual camera or NVR and do not intend to use them as part of the complete system, refer to the following Quick Start Guide instead.

Wireless Kits Complete Manual

Use this manual if you purchased our Zxtech Complete CCTV Wireless System, which includes both the camera and recorder. If you purchased an individual camera or NVR and do not intend to use them as part of the complete system, refer to the following Quick Start Guide instead.

PoE Camera QSG

Please refer to the COMPLETE MANUAL if you purchased the complete system. Use this quick start guide only if you bought the camera individually and do not plan to use it as part of a complete system.

NVR QSG

Please refer to the COMPLETE MANUAL if you purchased the complete system. Use this quick start guide only if you bought the NVR individually and do not plan to use it as part of a complete system.

Wireless Camera QSG

Please refer to the COMPLETE MANUAL if you purchased the complete system. Use this quick start guide only if you bought the camera individually.

Wireless PTZ Camera Patrol & Tracking Quick Start Guide

Legacy Quick Start Quide

PoE Kits Complete Manual

Use this manual if you purchased our Zxtech Complete CCTV PoE System, which includes both the camera and recorder. If you purchased an individual camera or NVR and do not intend to use them as part of the complete system, refer to the following Quick Start Guide instead.

Wireless Kits Complete Manual

Use this manual if you purchased our Zxtech Complete CCTV Wireless System, which includes both the camera and recorder. If you purchased an individual camera or NVR and do not intend to use them as part of the complete system, refer to the following Quick Start Guide instead.

PoE Camera QSG

Please refer to the COMPLETE MANUAL if you purchased the complete system. Use this quick start guide only if you bought the camera individually and do not plan to use it as part of a complete system.

NVR QSG

Please refer to the COMPLETE MANUAL if you purchased the complete system. Use this quick start guide only if you bought the NVR individually and do not plan to use it as part of a complete system.

Search Tool Download

PoE Camera & NVR (Mac)

PoE Camera & NVR (Win)

Wireless Camera (Mac)

Wireless Camera (Win)

PoE CCTV Kits

  • If you bought any Zxtech Complete PoE IP CCTV Kits; 
  • If your product code start with RX, UX, FP, GF, TM, QU, OE, IX, FE;
  • If your above product was purchased after 2018;

Wireless CCTV Kits

  • 5MP Tropox Kits Support:
  • If you bought an Zxtech 5MP Tropx Wireless CCTV system; 
  • If your product code start with WF;

PoE CCTV Cameras

  • If you bought Any Zxtech IP PoE CCTV Cameras; 
  • If you bought Any Zxtech Wired IP Cameras; 
  • Product code should start with MCI; 

Wireless CCTV Cameras

  • If you bought an Zxtech Tropx Wireless CCTV Cameras; 
  • Suitable for product code: MCPWD52N, MCWBW52A, MCI28K4B, MCI28K5B, MCI28K6B, MCI28K3B;

User Manuals

This section provides support for the legacy CCTV systems you've previously purchased from us. We are committed to supporting your system long-term, even if it's no longer under warranty. While we cannot guarantee support for very old systems, we will always do our best to keep all the help resources available online.

Legacy Analogy Recorder

  • If you bought an Zxtech Onyx, Navy and Mini NVR 
  • If your product code start with MN;

Legacy Analog Camera

  • If you bought Any Zxtech AHD and Analog CCTV Cameras; 
  • Product code should start with MCD or MCB; 

FAQ for Legacy Products

Here including some of the frequency asked questions for our previous sold product which you might find it useful.

Product Security & Updates

Product Security & Updates:We take your product’s security seriously. If you have questions about how long security updates are provided, or you’ve discovered a potential vulnerability, please visit our Product Security page for full details. There you’ll find our minimum three‑year security‑update policy, guidance on reporting vulnerabilities, a dedicated email (security@domar.com) and an online form. We commit to acknowledging reports within 48 hours and provide weekly updates until the issue is resolved.

Contact Us

Still not sure?

Drop us a message and our customer service team will respond within the next 24 business hours. Typically, during regular working hours, you can expect a reply within 1-2 hours.

Next Business Day Delivery

Place orders before 3pm for next business day delivery. Free shipping for all kits.

Customer service

Reach out Mon-Fri, 9am-5pm. Response within 24 working hours.

Refer a friend

Earn rewards when your friends make a purchase.

VAT Invoices

We always include your VAT invoices in your delivery.

Discover everyday privacy protections.

Privacy is Our Priority.

Privacy is a fundamental human right. At Domar CCTV, it is also one of our core values. Your devices are important to your safety. We sell our products to protect your privacy and give you control over your information. It's not always easy, but those are the principles we believe in.

Face Detection Data

Our cameras come with smart face detection features. Face detection data exist only on your device and can be deleted at any time. It does not go anywhere else. Face detection features can be turned off at any time.

Video Footage

Your security footage is protected by your password and cannot be accessed without it. Once you have changed the default password of the device, only manufacturer can reset it, after confirmation of purchase and identity.

Audio Data

Audio recording can be turned on and off if the camera is equipped with a microphone. It cannot be accessed without your password.

App Access

One device can link up with a single mobile app account. However, you may share it with another account and cease sharing at any time.