Domar CCTV Support

Welcome to Domar's CCTV support.

CCTV Support Overview

Navigate to Right Product Section

Every product we sell have a colour code. Use the Product Range name, Product Code or SKU to navigate to the right section of the support. Click here For Older Support Resources.

Section 99

When to use this section:

Welcome to Domar's CCTV support. Find all software, patches and documentation you need to set up your analogue, AHD, wireless or IP CCTV system. Learn how to install, set up and troubleshoot Zxtech or other CCTV products we sell. If you have trouble setting up your system, take a look at our remote setup service. Our team is available to help with all support inquiries. Call us on 0203 695 0315 from Monday to Friday 9am-5:30pm. Our tech team has ten years of technical support experience in security system products and are awaiting your call.

Re-Select Support Section

Warranty

Warranty >
Terms & Conditions >
Returns >

Find out the warranty policy for your products. You may be eligible to request a return and repair even outside the legal warranty period. We care about our customers, and aim to provide industry-leading service. Easily arrange the returns if you have any problem with your CCTV system.

Sales

HDD Capacity Calculator >
Camera Lens Angle >
Onvif >

Check out some helpful tools and datasheets we have created to help your next purchase. Compare and decide which HDD you will need for your specification. See explanations for Camera angles and other technical terms.

General Troubleshooting & FAQs

All Downloads >
User Manuals >
FAQ >
Video Guidance >
Port Forwarding Guide >
Camera Installation Guide >
Wifi Signal Tips >

Find and download any user manuals for your system. Check out our frequently asked questions before you purchase. Watch our videos to learn about our CCTV products. Read additional information and advice on CCTV Installation and setup.

IP Firmware and Software

Mobile Apps >
Tools >
Monitoring Software>
Firmware Update >

Find the right app you need to remotely view your footage. Discover the right tools to search for your IP cameras on your network. Download the advanced monitoring software for day-to-day monitoring. Also our latest firmware to keep your system up to date with the latest fixes, features, and improvements.

Analog Firmware and Software

Mobile Apps >
Tools >
Monitoring Software >

Find the right mobile app for your CCTV system. Discover the right tools and monitoring software to playback your CCTV footage and day-to-day monitoring.

Recorder Troubleshooting

Noisy and Hot CCTV Recorder >

Section Red

PoE IP Kits Support:

  • If you bought any Zxtech Complete PoE IP CCTV Kits;
  • If your product code start with UX, FP, GF, TM, QU, OE, IX, FE;
  • If your above product was purchased after 2018;
  • Re-Select Support Section

IP Search Tool

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

CMS and Mobile Apps

iVMS Destop App for Windows
iVMS Destop App for Mac
VMS for Windows
VMSLite for Mac
VMSLite for Windows
iVMS for Mac
iVMS for Windows
iPhone & Android App BitVision
Alternatie and Older Versions

Section Lime

5MP Tropox Kits Support:

IP Search Tool for Camera

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

IP Search Tool for Recorder

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

CMS and Mobile Apps for Recorder

iVMS Destop App for Windows
iVMS Destop App for Mac
VMS for Windows
VMSLite for Mac
VMSLite for Windows
iVMS for Mac
iVMS for Windows
iPhone & Android App BitVision
Alternatie and Older Versions

CMS and Mobile Apps for Camera

P2P Client for Windows
Local Client for Windows
iPhone & Android App BitVision
Alternatie and Older Versions

Default Credential

Default username admin
Default password admin or 12345

Guide Video (WF Range)

Section Teal

Cloud Kits Support:

  • If you bought an Zxtech Cloud Range Wireless CCTV system;
  • If your product code start with WX, CM and MK28WIFI4;
  • Re-Select Support Section

IP Search Tool

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

CMS and Mobile Apps

iVMS Destop App for Windows
iVMS Destop App for Mac
VMS for Windows
VMSLite for Mac
VMSLite for Windows
iVMS for Mac
iVMS for Windows
iPhone & Android App BitVision
Alternatie and Older Versions

Section Blonde

Wireless NVR Cloud Kits Support:

  • If you bought an Zxtech Wireless NVR CCTV system;
  • If your product code start with WX---I, WX---W and MK28WIFI4;
  • Re-Select Support Section

IP Search Tool

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

CMS and Mobile Apps

iVMS Destop App for Windows
iVMS Destop App for Mac
VMS for Windows
VMSLite for Mac
VMSLite for Windows
iVMS for Mac
iVMS for Windows
iPhone & Android App BitVision
Alternatie and Older Versions

Section Copper

2MP Tropox Kits Support:

IP Search Tool for Camera

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

IP Search Tool for Recorder

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

CMS and Mobile Apps for Recorder

iVMS Destop App for Windows
iVMS Destop App for Mac
VMS for Windows
VMSLite for Mac
VMSLite for Windows
iVMS for Mac
iVMS for Windows
iPhone & Android App BitVision
Alternatie and Older Versions

CMS and Mobile Apps for Camera

P2P Client for Windows
Local Client for Windows
Alternatie and Older Versions

Section Magenta

AHD Kits Support:

  • If you bought an Zxtech AHD 5in1 Analog CCTV system;
  • If your product code start with AF, AX and AR;
  • Re-Select Support Section

IP Search Tool

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

CMS and Mobile Apps

iVMS Destop App for Windows
iVMS Destop App for Mac
VMS for Windows
VMSLite for Mac
VMSLite for Windows
iVMS for Mac
iVMS for Windows
iPhone & Android App BitVision
Alternatie and Older Versions

Section Moss

Tropox Cameras Support:

  • If you bought an Zxtech Tropx Wireless CCTV Cameras;
  • Perfect for product code: MCPWD52N, MCWBW52A;
  • Suitable for product code: MCI28K4B, MCI28K5B, MCI28K6B, MCI28K3B;
  • Re-Select Support Section

IP Search Tool for Camera

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

CMS and Mobile Apps

P2P Client for Windows
Local Client for Windows
iPhone & Android App (for 5MP Version) CamHipro
Alternatie and Older Versions

Section Gold

PoE IP Cameras Support:

  • If you bought Any Zxtech IP PoE CCTV Cameras;
  • If you bought Any Zxtech Wired IP Cameras;
  • Product code should start with MCI;
  • Re-Select Support Section

IP Search Tool

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

CMS and Mobile Apps

iVMS Destop App for Windows
iVMS Destop App for Mac
VMS for Windows
VMSLite for Mac
VMSLite for Windows
iVMS for Mac
iVMS for Windows
iPhone & Android App BitVision
Alternatie and Older Versions

Section Bronze

AHD & Analog Cameras Support:

Section Violet

NVR Support:

IP Search Tool

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

CMS and Mobile Apps

iVMS Destop App for Windows
iVMS Destop App for Mac
VMS for Windows
VMSLite for Mac
VMSLite for Windows
iVMS for Mac
iVMS for Windows
iPhone & Android App BitVision
Alternatie and Older Versions

Section Mustard

DVR Support:

IP Search Tool

IP Search Tool for Windows
IP Search Tool for Mac
Alternatie and Older Versions

CMS and Mobile Apps

iVMS Destop App for Windows
iVMS Destop App for Mac
VMS for Windows
VMSLite for Mac
VMSLite for Windows
iVMS for Mac
iVMS for Windows
iPhone & Android App BitVision
Alternatie and Older Versions

Default Credential

Default username admin
Default password admin or 12345
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